Privacy Policy

Last Updated: [27th August,2025]

At Real Poker (hereinafter referred to as “we,” “our,” “us,” or the “app”), your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe when you play our free poker games. By using Real Poker, you agree to the terms outlined here. If you do not agree, please discontinue use of the app.

1. Information We Collect

We collect minimal data necessary to run the app smoothly:

1.1 Basic Information

Mobile number (for login, if you choose to register)
Nickname or display name (if you create one)

1.2 Non-Personal Information

Device type, model, operating system
IP address and general location (non-precise)
Gameplay activity, contest participation, and Gems earned
Session logs, crash reports, and app usage statistics

Note: We do not collect Aadhaar, PAN, bank account, or any financial information, since this is a free gaming app.

2. How We Collect Information

Direct Input: When you log in using your phone number or create a profile.
Automatic Tracking: Through cookies, analytics tools, and app usage logs.
Identity verification partners. (Third-party)
Customer Support: If you contact us via email, phone, or in-app chat.

3. How We Utilise Your Information

We use the information to:

Enable gameplay and private contests
Track progress, Gems, and leaderboard positions
Personalize your gaming experience
Improve app functionality and fix bugs
Communicate app updates, offers, or new features
Prevent fraud, cheating, or abuse of the platform

4. Information Sharing

We do not sell or trade your personal data. We may only share information in the following cases:

Service Providers: With trusted partners who help us with analytics, security, or cloud hosting.
Legal Requirements: If required by law or to comply with legal obligations.
Business Changes: In case of mergers, acquisitions, or restructuring, data may be transferred.

5. Data Storage & Retention

All information is stored securely on encrypted servers.
Gameplay data may be retained as long as your account or guest profile remains active.
You may request deletion of your data, though we may retain some for legal, audit, or dispute resolution purposes.

6. Cookies & Tracking Technologies

We may use cookies or similar tools to:

Remember your settings and preferences
Measure app performance and usage
Improve user experience
You can disable cookies in your browser, but some features may not function properly.

7. Data Security

We use industry-standard measures such as:

SSL encryption
Access control and monitoring
Regular audits and vulnerability testing
While we strive to protect your data, please keep in mind that no system is 100% secure.

8. Your Rights

You may at any time:

View or update your profile details
Request deletion of your account/data
Opt out of promotional communications
Contact us with concerns about your privacy

Requests can be made via support@realpoker.live or through in-app support.

9. Third-Party Links & Services

Our app may include links to third-party websites or services. Their data practices are outside our control. Please review their privacy policies before sharing information with them.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be communicated via:

App notifications or pop-ups
Updates posted on our website

Continued use of the app means you accept the updated policy.

11. Contact Us

For questions or concerns, reach our support team:
Email: support@realpoker.live